Secure boot prevents our solutions from launching, so make sure it is off.
To find the secure boot status do this:
Open msinfo32 by typing msinfo32 in Windows search.
msinfo32
Find the line called "Secure Boot State". If it's "Off" or "Unsupported", then you are good to go.
In case your secure boot is on, disable it by following the next guide:
Disable Secure Boot
Do this to disable secure boot:
Open the section BOOT (might also be called SECURITY).
Click "CLEAR SECURE BOOT KEYS".
Save your BIOS settings and restart your PC.
On some motherboards you have to just disable Secure Boot instead of clearing the keys.